Smart Elf #5

 

Smart Elf #5 is the first mid size luxury pure electric SUV under the Smart brand, positioned as a vehicle that combines urban and outdoor exploration.

 

 

‌smart Elf #5 official price is 239,900-368,000 CNY.

 

 

The design concept is "compact on the outside, wide for the inside", and the appearance adopts a square box shape with a distinct outdoor style design.

 

Type	Smart Elf #5 2024 Standard version
Energy Type	Pure Electric
Charging time (hours)	-
Dimension(mm)	4705*1920*1705
Body structure	5 doors 5 seaters SUV
Maximum speed (km/h)	200
100 km Acceleration time (s)	6.9
Electric range (km)CLTC	570
Battery type	Lithium iron phosphate battery
Maximum power (kW)	250
Maximum torque (N·m)	373
Gearbox	-
Wheelbase (mm)	2900
Curb Weight(kg)	2250
Drive	Rear-RWD
Front suspension	Double fork arm independent suspension
Rear suspension	Five link independent suspension

 

 

The Smart Elf #5 body size is 4705/1920/1705mm, the wheelbase is 2900mm, and the drag coefficient is 0.27Cd 12.

 

 

The appearance design of the Smart Elf # 5 is unique, using Cyber Light and Shadow through LED matrix headlights, consisting of 328 LED beads, supporting intelligent adjustment of horizontal, high and low beams, and corner fill light functions.

 

 

The rear of the car is equipped with a three-dimensional floating LED taillight, which contains 252 ultra red LED beads.

In addition, Elf # 5 also offers a variety of outdoor adventure equipment options, such as an X-shaped painted roof platform, a thoughtful backpack, a free side ladder, and convenient access side steps, further enhancing its outdoor adventure capabilities.

 

 

The interior design of Elf # 5 is luxurious and full of technology, equipped with a 13 inch OLED dual screen and a 10.3-inch full LCD instrument panel, as well as a 25.6-inch AR-HUD.

 

 

The car is also equipped with functions such as 50W wireless ultra fast charging, front seat ventilation/heating/massagem. The rear seats are equally comfortable, supporting electric adjustment and heating functions, ensuring a comfortable experience for rear passengers.

 

 

Elf # 5 is built on the SEA vast platform and equipped with 800V high-voltage fast charging technology, supporting charging from 10% to 80% in just 15 minutes. The top of the line model is equipped with a battery pack of over 100kWh, with a range of up to 700 kilometers (CLTC condition).

 

 

In terms of power, the Elf # 5 offers two power configurations: single motor rear wheel drive and dual motor four-wheel drive, to meet different driving needs.‌

 

 

 

To provide high-quality after-sales service, we have established a dedicated customer service team to ensure prompt response and resolution of customer issues upon receipt. Whether it's questions about product usage or technical malfunctions encountered, our customer service staff will respond within the shortest possible time. For urgent issues, we also offer 24-hour online support to ensure that customers can receive assistance at any time.

Customer Service Team

Our customer service team is composed of professionally trained technical experts and experienced customer service representatives. Each member possesses in-depth product knowledge and technical background, enabling them to accurately identify and resolve various issues encountered by customers.

For complex technical problems, we will arrange for technical experts to communicate directly with customers through methods such as phone calls, video conferences, or remote assistance, quickly locating the problem and providing detailed solutions.

After-sales service parts supply system

To ensure the timeliness and effectiveness of after-sales service, we have established a comprehensive parts supply system. We have multiple parts warehouses across the country to ensure an adequate inventory of commonly used parts. Once a customer needs to replace a component, we can match it in the shortest time and deliver the parts to the customer through an efficient logistics network. This not only shortens the repair time but also reduces the customer's downtime losses.

For some special or customized products, we can also prepare parts in advance according to customer needs. For example, when signing a contract, we will discuss in detail with the customer the possible parts that need to be replaced and, based on historical data and predictive models, reserve the relevant parts in advance. This ensures that even in emergency situations, we can quickly provide the required parts and avoid delays due to shortages.

In addition, we have established long-term cooperative relationships with multiple suppliers to ensure that we can quickly obtain scarce or hard-to-find parts in special circumstances. Through this multi-level parts supply system, we can provide customers with a comprehensive and worry-free after-sales service experience.

 

 

We are professional import and export trading company that specializes in providing high-quality automotive products and services to customers. Since its establishment, the company has accumulated 20 years of experience in the automotive industry, not only in deep market knowledge but also in building a wide resource network in the industry. We have established close cooperative relationships with original factories of various automotive brands, which not only ensure that we can provide customers with vehicles with price advantages but also guarantee stable supply of vehicles to meet customers' different needs.

As a professional auto trading company, we not only focus on the new car market, but also actively expand our used car business. We recognize that the used car market also has great potential and demand, so we invest heavily in market research and technical support to ensure that every used car undergoes rigorous quality inspection and preparation. By 2023, our total sales of new cars have exceeded 1,000 units, and our total sales of used cars have reached 1,500 units. These achievements could not have been possible without the hard work of our entire staff and the trust and support of our customers.

In order to better serve our customers, we constantly optimize our supply chain management and improve logistics efficiency to ensure timely delivery of vehicles. We use advanced information systems and logistics technologies to achieve full-process management from procurement, transportation to storage, greatly shortening the delivery cycle and improving customer satisfaction. At the same time, the company has set up a dedicated customer service department to provide one-stop services from car purchase consultation, vehicle inspection, maintenance and repair to after-sales service. Whether it's a new car or a used car, customers can enjoy professional and thoughtful services here, ensuring that every customer can have a high-quality and convenient car purchasing experience.

 

 

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